FAQ
Most Frequent Asked Questions and it's Answers
Alarm Guard Security is a trusted provider of advanced home and business security services across Canada. Offering 24/7 monitoring, smart alarm systems, and video surveillance, we’ve protected properties for over 20 years. Our systems are customizable to fit each customer’s unique needs, ensuring reliable protection with cutting-edge technology.
Alarm Guard offers security solutions throughout Canada, including major cities and rural areas, and has operations in select U.S. states. Our coast-to-coast coverage ensures that customers can access reliable security systems, regardless of location. With a vast network of technicians and support teams, Alarm Guard guarantees that your home or business is protected with professional monitoring and fast response times.
Alarm Guard provides a comprehensive range of security equipment to fit various needs and preferences. Our equipment include:
- Control Panels: Central units that allow users to manage their security system, including arming and disarming the system and viewing system status.
- Motion Sensors: Devices that detect movement within a designated area and can trigger an alarm if unexpected motion is detected.
- Door and Window Sensors: Sensors that alert you if doors or windows are opened or tampered with, enhancing perimeter security.
- Video Surveillance Cameras: Indoor and outdoor cameras that provide live video feeds and recording capabilities to monitor your property.
- Smoke and Carbon Monoxide Detectors: Essential safety devices that detect smoke or dangerous levels of carbon monoxide and alert you to potential fire hazards or carbon monoxide leaks.
- Smart Doorbells: Video doorbells that allow you to see and communicate with visitors remotely through your smartphone.
- Smart Home Integration: Equipment such as smart locks, smart lights, and smart thermostats that can be integrated with your security system for enhanced control and automation.
- Window and Door Reinforcement: Some systems may offer additional reinforcement options to make windows and doors more secure.
- Medical Alert System: Featuring wearable devices with emergency buttons and GPS tracking. Ensure fast 24/7 response during emergencies with reliable and comprehensive safety solutions.
- Security Window Films: Enhance window strength to resist break-ins and shattering. Transparent films add protection without blocking light, ideal for homes and businesses.
All devices integrate with Alarm Guard’s mobile app, allowing you to monitor and control your system remotely, providing maximum protection with easy access.
Yes, Alarm Guard provides 24/7 monitoring services for homes and businesses. Our professional monitoring centers respond immediately to alarms, ensuring fast action in emergencies like break-ins, fires, or carbon monoxide leaks. With round-the-clock surveillance, customers can feel confident that their property is always protected, day or night, no matter where they are.
Yes, in many cases, you can switch to Alarm Guard’s monitoring and services while keeping your existing security system. If your current equipment is compatible with our technology, we can integrate it with our monitoring services, saving you the cost of buying new devices. Our technicians will assess your current setup and determine if it works with our system. If needed, we can upgrade certain components to ensure compatibility. However, if your system is outdated or not compatible, we’ll recommend affordable options for upgrading your system. We aim to make the transition as smooth and cost-effective as possible while ensuring your home remains fully protected.
The cost of Alarm Guard services depends on the specific equipment and monitoring plan you choose. We offer different packages to fit a variety of budgets, from basic home security systems to fully integrated smart home solutions. Equipment, installation fees, and monitoring costs are typically included in our packages. We provide transparent pricing, with no hidden fees, and we work with you to find a solution that meets your security needs without breaking the bank. Many customers find our services to be a valuable investment in their family's safety.
