The recent speculations regarding TELUS acquiring ADT Canada is now over. The fact of the matter is that it was all true. The deal is now signed, sealed and delivered.
The largest and most reputable security company (ADT) is now being complimented by a powerhouse of technology (TELUS) also known by their award-winning wireless and PureFibreTM networks.
Alarm Guard Security who is currently Canada’s #1 authorized master ADT dealer believes that ADT Canada and TELUS are both committed to providing you with the same reliable service you currently enjoy. All monitoring services will continue to operate as usual and you aren’t required to do anything.
Alarm Guard further believes that TELUS who already provides state-of-the-art automation and security services to homes and businesses across Western Canada is committed to using the power of technolog to further enhance ADT’s current security solutions.
As a customer, this can be very exciting as over time TELUS will bring ADT Canada customers like you additional benefits and exclusive deals on other home, mobile and health services. As listed on the adt.ca website TELUS will provide you with more information about these opportunities over the coming months.
Business as usual for Alarm Guard Security, ADT and it’s customers. More information will be shared in the coming months as these exciting new opportunities come forward.
Alarm Guard Security Services Inc
Below are some questions and answers that are currently posted on the adt.ca website for all customers to review.
Q: What does this mean for my ADT service?
Right now, you won’t see any changes. You can continue to access services and support from the ADT team as you always have; support teams will remain the same and your monthly rate and contract will not change. Most importantly, your monitoring services will continue to operate as usual.
TELUS is very excited to welcome ADT Canada to the TELUS family and looks forward to serving you. We are confident that ADT Canada will thrive as part of TELUS and continue to deliver the outstanding service you have come to know.
Q: What do I need to do?
You don’t need to do anything; simply continue to enjoy the same reliable service you currently receive, and keep an eye out for communications from TELUS.
Q: What does this mean for ADT Canada customer support?
There is no change to your current support – we remain 100% committed to delivering the high quality service and support you are accustomed to.
Q: What will happen to my personal information?
There will be no change, all data will remain with ADT Canada. Additionally, there’s no need to worry; TELUS is recognized as a leader in customer experience, security, privacy, and innovation.
Q: Who can I contact about my ADT services?
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